Meet Our Friendly Staff
Diane is the practice manager at Rheumatology Care Center (RCC). Her responsibilities include oversight of billing, collections, financial reporting, human resources, and customer service. As administrator for RCC, she assures the efficiency and stability of the medical office operation.
Diane worked over 10 years in customer support for a fortune 500 company before choosing to stay home with her two young children. After her youngest child started school, Diane returned to work, part-time, as the assistant to the director of a three-clinic podiatry practice. It was there that she became interested in how a medical practice runs and, during the 5 years she worked there, began to develop the skills necessary to move into practice management.
In September of 2011, when a position became available at Rheumatology Care Center,
Diane was eager to join Dr. Perkins and her team knowing that this would be the job to take her into retirement. She began her new job on October 10, 2011 and is certain that this is the place for her. Her love of spreadsheets and analytical reports goes unmatched. She is driven by top notch customer service goals and the rewards of patient advocacy. Overall, Diane brings diverse business experiences and ideas that will help the team attain their ultimate goal of providing exceptional medical care.
Diane grew up in Athens, Alabama and graduated from Auburn University with a Bachelor
of Arts in mass communications. Diane currently resides in historical Avondale, Alabama . She likes going to the movies and concerts.
Amber works full-time at Rheumatology Care Center as Dr. Kelmenson’s certified medical assistant. Amber joined RCC in July 2015. She has been in the healthcare field since 2009 in primary care and understands the patient experience from the front office to the back office.
Amber grew up in Brookwood, Alabama and graduated from Shelton State Community College with an associate degree in medical records. In 2015, she received her CMA license through Auburn University.
She enjoys baking, watching football with family and friends, and her dogs. She is an animal lover and cherishes time with her four rescues.
Amber enjoys being a part of the RCC team and works hard on getting medications approved since she understands how hard it is to access Rheumatology treatment. She understands how new treatments and injections can be intimidating and appreciates making shots easier and gentler for patients. She looks forward to helping patients in any way possible and giving them a good experience at RCC.
Heather works full-time at Rheumatology Care Center as Dr. Perkins’ medical assistant. She works closely with Dr. Perkins to ensure that patients are getting the care they need. In addition to assisting with clinic visits, Heather helps schedule additional testing, obtains approval for specialty medications, and answers patient questions.
Originally from Illinois, Heather got a degree in Medical Assisting Technology from Hamilton Technical College in Davenport, Iowa. She has began working at Rheumatology Care Center in February, 2010 and after a 3 year move she is back where she belongs.
Heather is married and has two beautiful and fun little girls. She treasures time with her family and friends. Heather is in the healthcare field because it is her passion to care for and help others.
Jenn began at RCC in 2018 and has over 10 years of experience in medical reception. Jenn is a natural problem solver. She enjoys helping patients overcome the difficulties they face before and after their doctor visits and prides herself in finding creative solutions to tough healthcare obstacles. Whether it is coordinating referrals, appointments, record sharing, or getting medications, she strives for the best care for the patient. She enjoys learning about the different specialties in medicine which makes her a natural fit for Rheumatology. Her philosophy is “the more I learn, the better I can serve patients.”
Jenn grew up in Alabaster and currently resides in Pelham. She graduated from University of Montevallo with her Bachelors of Science in Art. She is married with two dogs and active in church activities. In her free time, she enjoys working on home projects and creating artwork for friends and family.
Katrina joined Rheumatology Care Center on December 10th, 2018 as the Biologic Coordinator. Since she has spent most of her adult life building her career in the medical field, Katrina has quickly become a part of our family.
Working as a medical assistant for 10+ years in a rheumatology office, her experience and knowledge base in this field has challenged her to become extremely efficient in tackling the complex prior authorizations process for specialty medications. Katrina’s last two years have also allowed her first-hand experience as being a pharmacy technician in an onsite specialty pharmacy in a local dermatology practice. She has previously been a chiropractor assistant and also a phlebotomist. Her passion for providing patient care and working one-on-one with patients, has driven her to ultimately help many people save money and have their medications covered by insurance.
She attended Shelby County School of Technology where she studied Healthcare Science and Technology. Katrina has also received her First Responder Certification, CPR Certification and is certified with the American Red Cross. Among her other certifications, she has also received her Pharmacy Technician Certification, which she continually keeps updated.
Jennifer grew up in Pelham, Alabama and graduated from Central Alabama Community College with her associate degree as a Registered Nurse. Her previous specialties include Operating Room and Cardiac Intensive Care.
Jennifer married her husband Casey in 2010 and they have two little girls, Isla and Olivia. They enjoy spending time with their girls, cooking as a family, and loving on their two pups. Jennifer, along with being a wife and mother, is a huge animal lover.
Jennifer enjoys being a part of the RCC team and works hard on getting patients their infusion promptly and making it a gentle, pleasing experience. She understands how intimidating infusions can be and appreciates making it an easy experience for patients. She looks forward to helping patients in any way possible at RCC.