Meet Our Friendly Staff
Diane is the practice manager at Rheumatology Care Center (RCC). Her responsibilities include oversight of billing, collections, financial reporting, human resources, and customer service. As administrator for RCC, she assures the efficiency and stability of the medical office operation.
Diane worked over 10 years in customer support for a fortune 500 company before choosing to stay home with her two young children. After her youngest child started school, Diane returned to work, part-time, as the assistant to the director of a three-clinic podiatry practice. It was there that she became interested in how a medical practice runs and, during the 5 years she worked there, began to develop the skills necessary to move into practice management.
In September of 2011, when a position became available at Rheumatology Care Center,
Diane was eager to join Dr. Perkins and her team knowing that this would be the job to take her into retirement. She began her new job on October 10, 2011 and is certain that this is the place for her. Her love of spreadsheets and analytical reports goes unmatched. She is driven by top notch customer service goals and the rewards of patient advocacy. Overall, Diane brings diverse business experiences and ideas that will help the team attain their ultimate goal of providing exceptional medical care.
Diane grew up in Athens, Alabama and graduated from Auburn University with a Bachelor
of Arts in mass communications. Diane currently resides in historic Avondale, Alabama . She likes going to the movies and concerts.
Heather works full-time at Rheumatology Care Center as Dr. Perkins’ medical assistant. She works closely with Dr. Perkins to ensure that patients are getting the care they need. In addition to assisting with clinic visits, Heather helps schedule additional testing, obtains approval for specialty medications, and answers patient questions.
Originally from Illinois, Heather got a degree in Medical Assisting Technology from Hamilton Technical College in Davenport, Iowa. She has began working at Rheumatology Care Center in February, 2010 and after a 3 year move she is back where she belongs.
Heather is married and has two beautiful and fun little girls. She treasures time with her family and friends. Heather is in the healthcare field because it is her passion to care for and help others.
Katrina joined Rheumatology Care Center on December 10th, 2018 as the Biologic Coordinator. Since she has spent most of her adult life building her career in the medical field, Katrina has quickly become a part of our family.
Working as a medical assistant for 10+ years in a rheumatology office, her experience and knowledge base in this field has challenged her to become extremely efficient in tackling the complex prior authorizations process for specialty medications. Katrina’s last two years have also allowed her first-hand experience as being a pharmacy technician in an onsite specialty pharmacy in a local dermatology practice. She has previously been a chiropractor assistant and also a phlebotomist. Her passion for providing patient care and working one-on-one with patients, has driven her to ultimately help many people save money and have their medications covered by insurance.
She attended Shelby County School of Technology where she studied Healthcare Science and Technology. Katrina has also received her First Responder Certification, CPR Certification and is certified with the American Red Cross. Among her other certifications, she has also received her Pharmacy Technician Certification, which she continually keeps updated.