Meet Our Friendly Staff
Diane Robinson is the practice manager at Rheumatology Care Center (RCC). Her responsibilities include oversight of billing, collections, financial reporting, human resources, and customer service. As administrator for RCC, she assures the efficiency and stability of the medical office operation.
Diane worked over 10 years in customer support for a fortune 500 company before choosing to stay home with her two young children. After her youngest child started school, Diane returned to work, part-time, as the assistant to the director of a three-clinic podiatry practice. It was there that she became interested in how a medical practice runs and, during the 5 years she worked there, began to develop the skills necessary to move into practice management.
In September of 2011, when a position became available at Rheumatology Care Center,
Diane was eager to join Dr. Perkins and her team knowing that this would be the job to take her into retirement. She began her new job on October 10, 2011 and is certain that this is the place for her. Her love of spreadsheets and analytical reports goes unmatched. She is driven by top notch customer service goals and the rewards of patient advocacy. Overall, Diane brings diverse business experiences and ideas that will help the team attain their ultimate goal of providing exceptional medical care.
Diane grew up in Athens, Alabama and graduated from Auburn University with a Bachelor
of Arts in mass communications. Diane currently resides in Vestavia Hills, Alabama with
her husband, son and daughter. She likes going to the movies and concerts.
Jenny Haisten works part-time as a medical assistant for RCC. She grew up in Childersburg, Alabama where she has lived all of her life. After high school, she graduated from nursing school in 1998 as an LPN. Since 2005, Jenny has been raising her sons, Payton & Landon, until starting back to health care in 2014 when she joined the staff at Rheumatology Care Center. Jenny enjoys time with her family, friends, and being an active part of her community. She enjoys photography. She cherishes long term relationships with patients, and Jenny loves being a part of RCC & all of the patients that she encounters each day. Jenny values and respects the patient’s total experience.
Scarlet Walker is the receptionist and front office manager. She joined the RCC team in March of 2014 after being a stay at home mom for the last 17 years. She met her husband, Tommy her senior year of high school, for which she dated 5 years to later marry in 1993. She has three wonderful children, one daughter and 2 sons each with outstanding personalities and great leadership skills.
Scarlet grew up in Pell City where she graduated to later work in the UAB Arthritis Center for 7 years at the Arthritis Information Center and Arthritis Clinical Intervention Program. She also worked for 1 year at the Alabama, Arthritis Foundation as the Program Director where she traveled the state lecturing on arthritis care and treatments. Scarlet has a true understanding of how arthritis can progress without proper treatment and care. She has seen that Dr. Perkins has the ability to carefully assist patients with that care in a loving and thoughtful way. Needless to say, Scarlet is proud to be a part of the Rheumatology Care Center family and plans to assist the patients that attend our clinic in the best way possible.
Amber Baggett works full-time at Rheumatology Care Center as one of Dr. Perkins’s certified medical assistants. Amber joined RCC in July 2015. She has been in the healthcare field since 2009 in primary care and understands the patient experience from the front office to the back office.
Amber grew up in Brookwood, Alabama and graduated from Shelton State Community College with an associate degree in medical records. In 2015, she received her CMA license through Auburn University.
Amber married her husband in January 2015. She enjoys baking, watching football with family and friends, and her dogs. She is an animal lover and cherishes time with her four rescues.
Amber enjoys being a part of the RCC team and works hard on getting medications approved since she understands how hard it is to access Rheumatology treatment. She understands how new treatments and injections can be intimidating and appreciates making shots easier and gentler for patients. She looks forward to helping patients in any way possible and giving them a good experience at RCC.
Julie Ard joined Rheumatology Care Center in May 2016 as a full time Registered Nurse. She has fifteen years experience working as a nurse in various specialties. She joined RCC with an appreciation for outpatient medicine and developing long lasting relationships with her patients. Since joining the practice, she has learned how to care for the specific needs of the rheumatology patient and has enjoyed getting to know her patients and their families. She believes that each patient is unique and believes that with the right treatment, they can achieve their goals and live active, healthy lifestyles. She has a heart for those who suffer, is a great listener, and shows compassion and empathy while delivering excellent care.
Julie grew up in sunny South Florida and moved to Alabama to attend school. She met her husband at the University of Alabama and they have been married for 20 years. She obtained her LPN degree in 2001 from Atlantic Technical School and began her work as a nurse in medical and surgery units. In 2010, she obtained her Associate degree in nursing from Shelton State Community College, where she specialized in medical intensive care units. She and her husband struggled with infertility for years and adopted their son Owen as a newborn. Owen keeps Julie on the run and is the love of their lives! She enjoys spending her weekends with family, attending sporting events, and shopping at local stores.